McMaster recognizes that students may periodically require relief from academic work for medical or other personal circumstances. This Policy will support the management of these requests by considering the needs and obligations of undergraduate students, instructors and administrators.
It is the prerogative of the course instructor(s) to determine the appropriate relief for missed term work in their course. Students must follow up directly with instructors within 24 hours of filing an MSAF (Self-Report) or receiving notice that their MSAF (Administrative Report) has been processed to request details regarding the nature of any relief to be granted. Please see below.
- MSAF Self-Report: where students can self-report absences that result in missed academic work.
- MSAF Administrative Report: where Faculty/Program Office staff may record approved longer-term absences for students that result in missed academic work.
1. Self-Report Requests for Relief
Self Report (MSAF) requests for relief are for missed academic work worth less than 25% of the final grade resulting from medical or personal situations lasting up to three (3) calendar days. Students shall use the MOSAIC MSAF tool to make MSAF (Self-Report) requests, which:
- may only be submitted once per term;
- must be submitted within 24 hours of the end of the three (3) day period, and failure to do so may negate the opportunity for relief;
- applies only to work due within the period for which the request applies, i.e., the three-day period specified in the MSAF; however, all work due in that period can be covered by one request; and
- where applicable, students must provide documentation proving they have not attempted the work if they submit a request for relief.
Following the Self-Report submission:
- The MOSAIC MSAF tool will send an automated email to the course instructor(s) to inform them of the request.
- The instructor(s) will determine the appropriate relief for the request.
- Students must immediately follow up with their instructor(s) after submitting the request.
- For absences that exceed three (3) calendar days, students are directed to the MSAF (Administrative Report), as described in the next section.
2. Administrative Report Requests for Relief
Administrative Report (MSAF) requests for relief are for:
- medical or personal situations lasting more than three (3) calendar days; and/or
- missed academic work worth 25% or more of the final grade; and/or
- any request for relief in a term where the MSAF (Self-Report) tool has already been used once.
Students must contact the Office of the Associate Dean, Undergraduate Studies to report their absence within 24 hours after returning to their academic activities. Failure to contact and report an absence promptly will negate the opportunity for relief. Students may or may not require an appointment to process the request and will be contacted by the Faculty/Program Office within normal business hours. Where applicable, students must provide documentation proving they have not attempted the work if they submit a request for relief.
- Students must arrange a meeting with an academic advisor for absences that last more than two weeks or relief may not be provided.
- Supporting documentation may be required for an MSAF (Administrative Report).
- If the request is granted, the Faculty/Program Office will process the relief request and notify the instructor(s) and the student.
- Normally, relief for missed work will not be provided:
- where the cumulative value of missed work within a course is greater than 35% (prior to the exam period);
- for more than two MSAF (Administrative Report) requests within a single term.
- Students must meet with an advisor to discuss their options when the cumulative value of missed work within a course is greater than 35%, or they have exhausted their one MSAF (Self Report) and two MSAF (Administrative Reports), and further work is missed.
- The instructor(s) will determine the appropriate relief for MSAF (Administrative Report) requests.
- Students must immediately follow up with their instructor(s) after being notified that their request has been processed. Failure to do so may negate the opportunity for relief.
- The MSAF (Administrative Report) applies only to the work due within the period for which the request applies; however, all work due in that period can be covered by one request. The exception is any work for which relief has already been granted either through an MSAF (Self Report) or another MSAF (Administrative Report) (see clause 7 above).
- In some circumstances, students may be advised to submit a Petition for Special Consideration.
- Students can apply only one request for relief (Self-Report or Administrative Report) to a single piece of work.
This Policy cannot be used:
MSAF Information (Please read this information fully before submitting the MSAF)
Student Health Certificate (To be completed by a doctor, where appropriate)